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Hero Help

Things to keep in mind when you hit Hero level

So, you're a hero now. What does this mean? It means, you're an elder player now. It means you get some respect. It also means we expect a few things out of you. Since you represent the heart and energy of the mud, we want you to be happy, the more communication we have the better. It's always been the personal approach of this mud that has made it pleasant. As we grow, we're finding we really have to make an effort to maintain that. Heroes are on the borderline between players and imms. We ask you what you want, and we listen to you when you tell us. Younger players, newbies in particular, will look to you for help or guidance. You've just been a player this far, now it's time for you to get in on the action of helping this place run smoothly. We can't be everywhere, and we can't be on all the time. And half the time, imm ethics say we can't interfere in what's happening to a player. Here's some rules of thumb for you:

  1. Newbies are sacred. Period. For purposes of RP consider them the innocents of the world, every God in existence protects them. Don't throw bombs or lay traps for them. Don't leave poisons out. Don't call lightning in MU, Temple of Ulthar, Zoogville or any other heavy newbie area. Being a newbie is hard enough on its own so being a little careful not to make it even harder for new players is expected. You're not obligated to help every newbie, but it would be appreciated both by us and by them.

  2. We expect you to give help occasionally, but we know that some days you just don't want to, or a newbie has just annoyed you to no end about it. In that case... tell them politely, leave me alone, I'm busy, I don't have the time to help you right now and instead point them in the direction of someone else to ask. If they begin to get truly obnoxious, and you wish some action to be taken, then scribble a note about it on the board (help note - if you haven't discovered how to use this yet.)

    And tell the other heroes and imms about the player. That way an imm knows exactly who to give detailed help to when they see them and other players can perhaps assist the newbie with what they're doing wrong.

  3. Help consists of clues, command help, references to the help webpage, suggestions for clients to use or other things. You aren't required to give gold, spell-ups or eq. That's your own discretion, and they shouldn't come to expect that of you.
  4. If you see a bug in use, you are required to report it. If you're not sure if something is a bug or not, ask an imm. If there's no one around at the moment post it on the bug board to imm.

  5. Never forget, on the other end of that line of typing is a person, just like you, not a machine there for your personal benefit. The same politeness and kindness you show to anyone else will get you incredible distances here. The imms deserve your respect. Some of us have played and worked with this mud for a lot of years. We've made it a part of our lives, and we are proud of our work. The new players deserve your respect as well, they are new, some of them have never mudded before and have no handy guide to help them.

    When I first mudded I sat for fifteen minutes in mud school trying to figure out what command to type to start moving, because no one would help me turn on auto exit so I could see the door to the north. Don't forget your own beginnings, because they are in that same boat, and one day they will be heroes as well.

  6. If you have a problem with anyone or anything on this mud, be upfront about it. Tell us, write a note, tell an imm directly. Keep your calm when doing so. If you can't at the moment, take a break before getting back to it, so you can clearly communicate what the issue is.